Class 10 Economics Chapter 5 MCQ | CONSUMER RIGHTS Important MCQ
This article is determined to provide you with Class 10 Economics Chapter 5 MCQ. These MCQs can be very helpful for your class 10 board exams. Use these to score well on your exams and achieve the best possible marks. I scored 98 in my Class 10 social science exams, and below I have provided the study materials for Class 10 economics that I personally used for my preparation of Class 10 Economics Chapter 1 MCQ. If you use these Consumer Rights Important MCQs, you can also get good marks.
Of course! Here is a comprehensive set of 70 questions based on the provided chapter on “Consumer Rights,” designed as per the CBSE pattern.
Class 10 Economics Chapter 5 MCQ
1. When consumers purchase the goods and services they need, these are typically considered:
(a) Intermediate goods
(b) Raw materials
(c) Final goods
(d) Capital goods
Answer: (c) Final goods
2. Exploitation in the marketplace can happen when traders:
(a) Offer discounts
(b) Weigh less than they should or sell defective goods
(c) Provide a cash memo for every purchase
(d) Follow all government regulations
Answer: (b) Weigh less than they should or sell defective goods
3. When are markets considered not to work in a fair manner?
(a) When consumers are powerful and producers are scattered.
(b) When there are many producers and many consumers.
(c) When producers are few and powerful, while consumers purchase in small amounts.
(d) When the government regulates the market strictly.
Answer: (c) When producers are few and powerful, while consumers purchase in small amounts.
4. The consumer movement in India originated as a ‘social force’ mainly due to:
(a) The desire for more variety in goods.
(b) The need to protect consumer interests against unethical and unfair trade practices.
(c) The government’s initiative to promote international trade.
(d) The influence of large corporations.
Answer: (b) The need to protect consumer interests against unethical and unfair trade practices. 6
5. In which decade did the consumer movement in India take an organised form?
(a) 1950s
(b) 1960s
(c) 1980s
(d) 1990s
Answer: (b) 1960s
6. What was the major step taken by the Indian government in 1986 to protect consumers?
(a) The enactment of the Right to Information Act.
(b) The formation of Consumers International.
(c) The enactment of the Consumer Protection Act (COPRA).
(d) The establishment of the Bureau of Indian Standards.
Answer: (c) The enactment of the Consumer Protection Act (COPRA).
7. Consumers International is an umbrella body for over 200 member organisations from how many countries?
(a) 50
(b) 75
(c) Over 100
(d) Over 150
Answer: (c) Over 100
8. The right to be protected against the marketing of goods and services that are hazardous to life and property is the:
(a) Right to Choose
(b) Right to be Informed
(c) Right to Safety
(d) Right to Seek Redressal
Answer: (c) Right to Safety
9. The details about ingredients, price, batch number, and expiry date on a product’s packaging relate to which consumer right?
(a) Right to Safety
(b) Right to be Informed
(c) Right to Choose
(d) Right to Seek Redressal
Answer: (b) Right to be Informed
10. What does ‘MRP’ printed on a product package stand for?
(a) Minimum Retail Price
(b) Maximum Retail Price
(c) Manufacturer’s Retail Price
(d) Market Retail Price
Answer: (b) Maximum Retail Price
11. The Right to Information (RTI) Act was enacted by the Government of India in which year?
(a) 1986
(b) 1999
(c) 2001
(d) 2005 19
Answer: (d) 2005
12. If a shop owner insists that you must buy a toothbrush to be able to buy toothpaste, which of your consumer rights is being denied?
(a) Right to Safety
(b) Right to be Informed
(c) Right to Choose
(d) Right to Seek Redressal
Answer: (c) Right to Choose
13. Which right allows a consumer to get compensation if any damage is done to them due to a faulty product or service?
(a) Right to Choose
(b) Right to Information
(c) Right to Consumer Education
(d) Right to Seek Redressal 23
Answer: (d) Right to Seek Redressal 24
14. Under COPRA, a three-tier quasi-judicial machinery was set up at which levels?
(a) Village, Block, and District
(b) District, State, and National 2525
(c) State, National, and International
(d) Local, Regional, and Zonal
Answer: (b) District, State, and National
15. The District Consumer Disputes Redressal Commission deals with cases involving claims up to:
(a) Rs 20 lakh
(b) Rs 50 lakh
(c) Rs 1 crore 27
(d) Rs 10 crore
Answer: (c) Rs 1 crore
16. Cases involving claims between Rs 1 crore and Rs 10 crore are dealt with by the:
(a) District Commission
(b) State Commission 29
(c) National Commission
(d) Supreme Court
Answer: (b) State Commission
17. The National Consumer Disputes Redressal Commission deals with cases involving claims:
(a) Up to Rs 1 crore
(b) Between Rs 1 crore and Rs 10 crore
(c) Exceeding Rs 10 crore
(d) Of any value
Answer: (c) Exceeding Rs 10 crore
18. What does the “Jago Grahak Jago” slogan signify?
(a) A call for sellers to be honest.
(b) A government initiative to create consumer awareness.
(c) A movement for higher product prices.
(d) A campaign against online shopping.
Answer: (b) A government initiative to create consumer awareness.
19. What do the logos and certifications like ISI and Agmark help consumers get?
(a) A discount on the product.
(b) An extended warranty.
(c) Assurance of quality while purchasing.
(d) A free gift with the product.
Answer: (c) Assurance of quality while purchasing.
20. For which products is it mandatory for producers to get certified by organizations like ISI?
(a) All fashion apparel and accessories.
(b) All books and stationery items.
(c) Products affecting health and safety like LPG cylinders and cement. 37
(d) All imported electronic goods.
Answer: (c) Products affecting health and safety like LPG cylinders and cement.
21. India observes December 24th as the:
(a) National Sellers’ Day
(b) National Consumers’ Day
(c) National Trade Day
(d) National Safety Day
Answer: (b) National Consumers’ Day
22. One of the challenges in the consumer redressal process is that:
(a) It is very simple and quick.
(b) It is becoming cumbersome, expensive, and time-consuming.
(c) Lawyers are not required.
(d) Cash memos are always issued for all purchases.
Answer: (b) It is becoming cumbersome, expensive, and time-consuming.
23. The 2019 amendment to COPRA was made to:
(a) Weaken consumer rights in India.
(b) Exclude online purchases from consumer protection.
(c) Further strengthen consumers in India.
(d) Make the redressal process more expensive.
Answer: (c) Further strengthen consumers in India.
24. What does the Hallmark certification ensure the standardization of?
(a) Edible oil and cereals
(b) Electronic goods
(c) Jewellery 4545
(d) Packaged drinking water
Answer: (c) Jewellery
25. In the case of Reji Mathew, the National Commission held the hospital responsible for:
(a) Overcharging for the operation.
(b) Medical negligence due to improper anaesthesia.
(c) Not providing a proper bill.
(d) Insufficient evidence.
Answer: (b) Medical negligence due to improper anaesthesia.
26. In Abirami’s case, the consumer commission directed the coaching institute to refund the fee, upholding her:
(a) Right to Safety
(b) Right to Choose 49
(c) Right to be Informed
(d) Right to Representation
Answer: (b) Right to Choose
27. What is a key requirement for consumers to be able to distinguish and make informed choices?
(a) To always buy the most expensive product.
(b) To be conscious of their rights.
(c) To shop only from large malls.
(d) To avoid buying packaged goods.
Answer: (b) To be conscious of their rights.
28. An alert consumer looking at an electrical appliance should check for which certification mark?
(a) Agmark
(b) Hallmark
(c) ISI 5353
(d) Ecomark
Answer: (c) ISI
29. The consumer movement can be effective only with:
(a) The government’s efforts alone.
(b) The consumers’ active involvement.
(c) The support of large companies.
(d) The intervention of international courts.
Answer: (b) The consumers’ active involvement.
30. Which of the following is an example of an unfair trade practice?
(a) Providing a proper cash memo.
(b) Selling goods below the MRP.
(c) Selling adulterated goods. 5757
(d) Displaying the expiry date clearly.
Answer: (c) Selling adulterated goods.
31. The UN Guidelines for Consumer Protection were adopted in which year?
(a) 1960
(b) 1986
(c) 1985 59
(d) 2005
Answer: (c) 1985 60
32. The case of the company selling powder milk with false claims highlighted the need for rules against what?
(a) High prices
(b) Passing on false information to attract consumers
(c) Poor packaging
(d) Limited product availability
Answer: (b) Passing on false information to attract consumers
33. What was the initial presumed responsibility of a consumer when they were unhappy with a product?
(a) To file a case in court.
(b) To be careful while buying a commodity or service.
(c) To demand a replacement from the manufacturer.
(d) To organize protests against the seller.
Answer: (b) To be careful while buying a commodity or service.
34. Who can file a complaint in a consumer commission?
(a) Only lawyers on behalf of the consumer.
(b) Only consumer groups.
(c) The consumer on his/her own, with or without a lawyer.
(d) Only government officials.
Answer: (c) The consumer on his/her own, with or without a lawyer. 6
35. Consumer forums or consumer protection councils are organisations that:
(a) Sell goods at a lower price.
(b) Set the quality standards for products.
(c) Guide consumers on how to file cases in consumer commissions. 6767
(d) Punish sellers for unfair trade practices.
Answer: (c) Guide consumers on how to file cases in consumer commissions.
36. The 2019 amendment to COPRA now holds whom responsible for a defective product or service deficiency?
(a) Only the consumer.
(b) Only the retail shopkeeper.
(c) The service provider or manufacturer.
(d) The advertising agency.
Answer: (c) The service provider or manufacturer.
37. The certification mark for agricultural products is:
(a) ISI
(b) Hallmark
(c) Agmark
(d) Ecomark
Answer: (c) Agmark
38. Mahatma Gandhi’s quote emphasizes that the customer is:
(a) An outsider to the business.
(b) Dependent on the seller.
(c) Doing the seller a favour by giving them an opportunity to serve.
(d) A person to be ignored after the sale is complete.
Answer: (c) Doing the seller a favour by giving them an opportunity to serve.
39. If a case is dismissed in a district-level commission, the consumer can appeal in the:
(a) High Court
(b) Supreme Court
(c) State and then National level commissions 75
(d) No further appeal is possible
Answer: (c) State and then National level commissions
40. What does the Right to Consumer Education entail?
(a) The right to get free products.
(b) The right to acquire knowledge and skills to be an informed consumer.
(c) The right to free education up to the college level.
(d) The right to educate sellers about fair practices.
Answer: (b) The right to acquire knowledge and skills to be an informed consumer.
41. The initial activities of consumer organisations in the 1970s included:
(a) Filing cases in national commissions.
(b) Writing articles and holding exhibitions. 79
(c) Setting quality standards for products.
(d) Closing down shops indulging in malpractices.
Answer: (b) Writing articles and holding exhibitions.
42. The “Jago Grahak Jago” posters are a way the government:
(a) Spreads information about the legal process people can use.
(b) Collects taxes from consumers.
(c) Advertises products from public sector companies.
(d) Announces new laws for sellers.
Answer: (a) Spreads information about the legal process people can use.
43. A consumer’s right to representation is enabled by the provision to:
(a) Buy any product they want.
(b) File a complaint in the consumer commissions.
(c) Return a product without any reason.
(d) Bargain for a price lower than the MRP.
Answer: (b) File a complaint in the consumer commissions. 84
44. If a person sells expired medicines, what can be the consequence?
(a) They can be given a warning.
(b) They can be asked to replace the medicine.
(c) Severe action can be taken against them.
(d) They only have to refund the money.
Answer: (c) Severe action can be taken against them.
45. What is one of the main difficulties in the consumer redressal process?
(a) The commissions are located in every village.
(b) Cases are decided within a day.
(c) In most purchases, cash memos are not issued, making evidence hard to gather. 87
(d) There are no fees for filing a case.
Answer: (c) In most purchases, cash memos are not issued, making evidence hard to gather.
46. Today, there are more than how many consumer groups in India?
(a) 500
(b) 1000
(c) 1500
(d) 2000
Answer: (d) 2000
47. Rampant food shortages, hoarding, and black marketing gave birth to the consumer movement in an organized form due to:
(a) Satisfaction of the consumers.
(b) The need to protect and promote the interests of consumers.
(c) The government’s decision to export food.
(d) The success of sellers in the market.
Answer: (b) The need to protect and promote the interests of consumers.
48. Why are rules and regulations required for the protection of workers in the unorganised sector?
(a) To ensure they are paid high salaries.
(b) To prevent exploitation, such as working at low wages and in unfair conditions. 93
(c) To make it compulsory for them to join a union.
(d) To provide them with government jobs.
Answer: (b) To prevent exploitation, such as working at low wages and in unfair conditions. 94
49. The RTI Act ensures that citizens can get information about:
(a) The functioning of private companies.
(b) The personal details of other citizens.
(c) The functions of government departments.
(d) The future plans of international organizations.
Answer: (c) The functions of government departments. 96
50. The consumer movement as an effort to change the situation where sellers shift all responsibility to buyers is an example of:
(a) People’s active participation and struggle.
(b) A government-led initiative from the start.
(c) A business-led reform.
(d) An international mandate.
Answer: (a) People’s active participation and struggle.
Class 10 Economics Chapter 5 MCQ – Assertion and Reason Questions
Directions: In the following questions, a statement of assertion (A) is followed by a statement of reason (R). Mark the correct choice as:
(a) Both A and R are true and R is the correct explanation of A.
(b) Both A and R are true but R is not the correct explanation of A.
(c) A is true but R is false.
(d) A is false but R is true.
1. Assertion (A):
Rules and regulations are required for the protection of consumers in the marketplace.
Reason (R): Individual consumers often find themselves in a weak position and can be exploited through unfair trade practices.
Answer: (a) Both A and R are true and R is the correct explanation of A.
2. Assertion (A):
The Consumer Protection Act, 1986 (COPRA) established a three-tier quasi-judicial machinery for the redressal of consumer disputes.
Reason (R): This machinery was set up at the district, state, and national levels. 102
Answer: (a) Both A and R are true and R is the correct explanation of A.
3. Assertion (A):
Consumers have the right to be informed about the particulars of goods and services they purchase.
Reason (R): This information helps consumers to complain and ask for compensation if the product proves to be defective. 104
Answer: (a) Both A and R are true and R is the correct explanation of A.
4. Assertion (A):
The consumer redressal process in India is very simple and quick.
Reason (R): The process is often cumbersome, expensive, and time-consuming, and consumers may need to engage lawyers.
Answer: (d) A is false but R is true.
5. Assertion (A):
The consumer movement in India arose out of the dissatisfaction of consumers. 107107107
Reason (R): The sellers were indulging in many unfair practices and there was no legal system to protect consumers. 108
Answer: (a) Both A and R are true and R is the correct explanation of A.
6. Assertion (A):
The Right to Information (RTI) Act was a major step taken by the government to empower consumers. 109
Reason (R): The RTI Act is applicable only to the functions of private companies.
Answer: (c) A is true but R is false.
7. Assertion (A):
India observes December 24th as National Consumers’ Day.
Reason (R): On this day in 1986, the Indian Parliament enacted the Consumer Protection Act. 111111
Answer: (a) Both A and R are true and R is the correct explanation of A.
8. Assertion (A): It is mandatory for all producers of all goods to get certified by organizations like ISI or Agmark.
Reason (R): These certifications help consumers get assured of quality while purchasing goods and services.
Answer: (d) A is false but R is true.
9. Assertion (A):
In the case of Reji Mathew, the National Consumer Commission directed the hospital to pay compensation.
Reason (R): The commission upheld the consumer’s right to safety and held the hospital responsible for medical negligence.
Answer: (a) Both A and R are true and R is the correct explanation of A.
10. Assertion (A):
A consumer can bargain with a seller to sell a product at a price less than the MRP. 115
Reason (R): MRP stands for Maximum Retail Price, indicating the highest price a seller can charge. 116
Answer: (a) Both A and R are true and R is the correct explanation of A.
Statement-Based Questions
Directions: Read the given statements carefully and choose the correct option.
1. Consider the following consumer rights ensured by the Consumer Protection Act, 1986.
I. Right to Safety
II. Right to Information
III. Right to Choose
IV. Right to Seek Redressal
Which of the above are fundamental consumer rights discussed in the chapter?
(a) I and II only
(b) I, II, and III
(c) II, III, and IV
(d) All of the above
Answer: (d) All of the above
2. Which of the following statements about the consumer redressal machinery in India are true?
I. The District Commission deals with claims exceeding Rs 10 crore.
II. The State Commission deals with claims between Rs 1 crore and Rs 10 crore.
III. The National Commission deals with claims up to Rs 1 crore.
IV. A consumer can appeal in the State Commission if their case is dismissed at the District level.
Options:
(a) I and III are true.
(b) II and IV are true.
(c) I, II, and IV are true.
(d) All are true.
Answer: (b) II and IV are true.
3. Read the statements below regarding the consumer movement.
I. It arose because sellers were indulging in unfair practices.
II. In the 1960s, it took an organised form due to issues like hoarding and black marketing.
III. COPRA was a major step taken by the Indian government as a result of the movement.
IV. The movement has made the consumer redressal process quick and inexpensive.
Which of the above statements are correct?
(a) I, II, and III
(b) I, II, and IV
(c) III and IV
(d) All are correct.
Answer: (a) I, II, and III
4. Consider the following statements about quality certifications.
I. ISI is a certification mark for industrial products.
II. Agmark is used for agricultural products.
III. Hallmark is a certification for jewellery.
IV. It is compulsory for all producers of all products to have these certifications.
Choose the correct option:
(a) I, II and III are correct.
(b) I, II and IV are correct.
(c) II, III and IV are correct.
(d) All are correct.
Answer: (a) I, II and III are correct.
5. Which of the following situations represent an exploitation of consumers?
I. A shopkeeper weighing less than what they should.
II. A company passing on false information through the media to attract consumers.
III. A trader adding charges that were not mentioned before.
IV. A seller providing a proper bill and honoring the warranty.
Options:
(a) I and II
(b) I, II, and III
(c) III and IV
(d) All of the above
Answer: (b) I, II, and III
6. Identify the correct statements from the following.
I. We participate in the market as both producers and consumers.
II. Rules and regulations are required for the protection of consumers in the marketplace.
III. The responsibility of ensuring the quality of goods and services has shifted to the sellers.
IV. Large companies with huge wealth can never manipulate the market.
Options:
(a) I, II, and III
(b) I and IV are incorrect.
(c) II and III are correct.
(d) All are correct.
Answer: (a) I, II, and III
7. Consider the following statements regarding consumer awareness.
I. Consumer awareness in India is spreading very rapidly.
II. Consumer movements can be effective only with the active involvement of consumers.
III. The government spreads information about legal processes through posters and advertisements.
IV. There are over 2000 consumer groups in the country.
Which of the above are true?
(a) I, II, and III
(b) II, III, and IV
(c) I, III, and IV
(d) All are true.
Answer: (b) II, III, and IV
8. Read the statements below about COPRA and its functioning.
I. COPRA was amended in 2019 to further strengthen consumer rights.
II. The amendment included purchases made through the internet.
III. Consumer forums guide consumers on how to file cases.
IV. After 30 years of COPRA, the redressal process has become extremely easy and fast.
Which statements are correct?
(a) I and II only
(b) III and IV only
(c) I, II, and III
(d) All are correct.
Answer: (c) I, II, and III
9. Which of the following statements about consumer rights is correct?
I. The Right to Safety protects against hazardous goods.
II. The Right to Choose is denied when a seller forces you to buy an additional item.
III. The Right to be Informed is fulfilled by printing details like MRP and expiry date on products. 154
IV. The Right to Seek Redressal gives consumers the right to compensation for damages.
Options:
(a) I, II, and III are correct.
(b) I and IV are correct.
(c) II and III are correct.
(d) All are correct.
Answer: (d) All are correct.
10. Identify the true statements regarding consumer protection.
I. India is one of the countries that has exclusive authorities for consumer redressal.
II. The enforcement of laws protecting workers, especially in the unorganised sector, is strong.
III. It is presumed that it is the responsibility of consumers to be careful while buying.
IV. All consumer groups in India are well-organized and recognized for their work.
Options:
(a) I and III are true.
(b) I, II, and IV are true.
(c) II and IV are true.
(d) All are true.
Answer: (a) I and III are true.
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